Frequently Asked Questions

What is the address of State Farm Arena?

State Farm Arena is located at One Philips Drive, Atlanta, Georgia 30303, United States of America.

What is the bag policy at State Farm Arena?

Bags must measure 14 inches by 14 inches by 6 inches or smaller. All bags are subject to screening. Medical bags and diaper bags are exempt from size limits but subject to search. Backpacks and hard-sided bags are prohibited.

Does State Farm Arena enforce a clear bag policy?

State Farm Arena does not enforce a clear bag policy. Approved bags include single-compartment drawstring bags, purses, or fashion backpacks meeting size requirements.

What items are prohibited at State Farm Arena?

Prohibited items include weapons, large bags, hard-sided containers, flags, banners larger than 11 by 17 inches, and professional cameras with detachable lenses. Policies may vary by event.

Is State Farm Arena a cashless venue?

State Farm Arena operates as a cashless environment. Card payments are required at all ticket, food, beverage, and retail locations. Contactless payments are recommended.

What parking options are available at State Farm Arena?

Multiple parking decks and lots are available near the venue. Accessible parking is offered in all decks on a first-come, first-served basis. Advance reservations are advised through official partners.

What accessibility services does State Farm Arena provide?

Accessible seating, parking, assistive listening devices, and interpreters are available. Guests should contact Guest Services at 404-878-3000 for arrangements. Companion seating is offered with accessible tickets.

When does the State Farm Arena box office open?

The box office opens one hour prior to the event door time on event days only. It is located next to Gate 2 off Centennial Olympic Park Drive.

Are children required to have tickets at State Farm Arena?

Children under two years of age do not require a ticket if sitting on a parent or guardian lap. All guests two years and older require a valid ticket.

Is re-entry permitted at State Farm Arena?

Re-entry is not permitted at State Farm Arena. Guests must retain their tickets for seat verification upon entry.

Where can lost items be recovered at State Farm Arena?

Inquiries regarding lost items should be directed to Guest Services during events or through the official lost and found form on the venue website.

What is the policy on cameras and recording devices?

Cell phone cameras and small point-and-shoot cameras are permitted. Professional cameras with detachable lenses larger than three inches and tripods are prohibited. Policies may vary by event.